Medical Office Support Specialist

Program Overview

The Medical Office Support Specialist program provides learning opportunities which introduce, develop, and reinforce academic and occupational knowledge, skills and attitudes required in today’s medical offices. Medical Office Support Specialists answer the telephone and keep records of callers, schedule appointments, greet patients, and interview patients to gain needed information.

Students may enter the Medical Office Support Specialist certificate program any semester. A full-time student can complete this program in 2 semesters. To graduate, students must earn a minimum of 13 semester credit hours.

Career Traits/Requirements

Individuals wanting to enroll in the Medical Office Support Specialist certificate program must be able to work in an office setting, type and produce business documents, be a fast and accurate typist, show initiative, work with people, work as a team member, multi-task, display a professional appearance, work with computers and computer application software, and have a strong work ethic.

Offered at the Following Campuses/Delivery Mode

  • South Campus (Dublin)

Salary Potential

$20,000.00 – $26,000.00

Program Costs

Tuition & Fees:  $1,962.00
Books & Supplies:  $600.00
(Costs are estimated and are subject to change.)

Employment Opportunities

Graduates of the Medical Office Support Specialist certificate program are prepared for employment as office assistants in many different types of office environments with emphasis placed on computers, office procedures, word processing, and accounting. Instruction and practical application of learned skills provide a broad occupational background which appeals to prospective employers.

Admission Requirements

  • Submit a completed application and application fee;
  • Be at least 16 years of age;
  • Submit official high school transcript or GED transcript;
  • Submit official college transcripts, if applicable;
  • Meet assessment requirements by taking the entrance placement test. In lieu of the placement test, official scores on COMPASS, ASSET, SAT, ACT, PSAT or GED may be substituted.



Course Overview

  • ALHS1090Medical Terminology for Allied Health Sciences2 credit hours30 contact hours
  • MAST1010Legal and Ethical Concerns in the Medical Office2 credit hours30 contact hours
  • MAST1060Medical Office Procedures4 credit hours75 contact hours
  • MAST1100Medical Insurance Management2 credit hours60 contact hours
  • MAST1110Administrative Practice Management3 credit hours90 contact hours
  • Credit Hours: 13